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Become a Hero! Transfer your medical document:

Here's How

How do I transfer a medical document from another provider?

To transfer your medical document from another provider:

(1)Β Complete ourΒ Registration Form

(2)Β Contact your existing licensed producer of medical cannabis and request that your document is transferred to:

Licensed Producer:Β Rosebud Productions Inc.

Fax Line (for receiving medical documents):Β 1-833-392-1180

Did you know?Β You can "split" your medical document among multiple cannabis providers. For example, if you are prescribed 2 grams per day, you can have 1g at 2 different cannabis providers.

Need help or additional information?Β Contact us atΒ hello@herodispatch.comΒ or atΒ 1-778-653-7086.

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Hero Dispatch partners with top Canadian producers to bring high-quality, craft cannabis to veterans. Our mission is to make trusted relief accessible to those who’ve served our country.

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Concentrates Made Simple:

A Guide to Every Major Type

Of all the categories on a cannabis menu, concentrates come with the mostΒ vocabulary. Live resin, cured resin, distillate, diamonds, sauce, shatter, kief, hash,Β rosin, and the list goes on. Some of these names describe the starting material,Β others describe the final texture, and some refer to the extraction process itself.Β But one thing is for sure: the terms rarely explain themselves.Β 

To help clear things up, we're breaking down the most common types ofΒ concentrates and what makes them different.

From flower to extractΒ 

Cannabis flower is mostly plant material. The active compounds, theΒ cannabinoids such as THC and CBD and the terpenes that carry aroma andΒ flavour, are produced in tiny resin glands called trichomes on the surface of theΒ bud.

A concentrate is the product of separating those trichomes from the plant and collecting them. Once the leaf and stem are removed, the result moves from flower in the range of 20 to 30 percent THC to an extract that can run from the 50sΒ into the 90s.

How and when that separation happens is what distinguishes one concentrateΒ from another. The differences mostly come down to two variables: whether theΒ process starts with fresh or dried flower, and whether the extraction uses aΒ solvent or just physical force.

Live resin

Live resin begins with flower frozen the moment it comes off the plant, before any drying or curing. That’s because drying and curing degrades many of the plant's most delicate and volatile terpenes. Freezing the flower right after harvest preserves these compounds, which is the defining feature of live resin. The result tastes and smells remarkably close to the living plant.

Potency: roughly 70s to mid-80s percent THC
Texture: runny sauce to soft budder
Best for: consumers who prioritize flavour and aroma

Cured resin

Cured resin uses the same solvent extraction, but the starting flower is dried andΒ cured first, as most cannabis is processed. Some of the more fragile terpenes areΒ lost during curing, so the flavour profile is slightly less pronounced than live resin.Β In return, the product is often more stable and consistent and sits at a moreΒ accessible price.

Potency: comparable to live resin, with 70s to 80s percent THC
Texture: budder, badder, or sauce, depending on the producer
Best for: an everyday concentrate at a fair price

Distillate

Distillate is the outlier of the category, by design. It is produced by running aΒ crude extract through repeated distillation to remove nearly everything except aΒ single cannabinoid, almost always THC, leaving a clear, nearly odourless andΒ flavourless oil.

Potency: among the highest in the category, often into the 90s percent THC
Texture: thin, clear oil
Best for: vape cartridges, edibles, and infusions where taste is unwanted

Diamonds

THCA diamonds are crystalline structures, ranging from very fine to the size of a coarse sugar grain, that form when a concentrate is held under specific conditions and the cannabinoids crystallize out of solution.

Potency: very high, frequently 80 to 95 percent THC once heated
Texture: solid crystals
Best for: experienced consumers who want both purity and full flavour

Shatter

ShatterΒ is the brittle, amber-coloured, glass-like concentrate most people associateΒ with dabbing. It’s a solvent extract that has been processed and cooled to form aΒ hard, translucent sheet that snaps when broken. As the showpiece of the earlyΒ dabbing era, it remains popular because it’s stable, easy to handle, andΒ approachable for newcomers.

Potency: typically 60s to 80s percent THC
Texture: hard, brittle, glass-like sheet
Best for: newcomers to dabbing who want a stable, easy-to-handle extractΒ 

Rosin

Rosin uses no solvents at all. Heat and pressure are applied to flower, kief, orΒ hash, and the resin is pressed out directly. Because no chemicals are involved,Β rosin appeals to consumers who prefer a solventless product. When the startingΒ material is fresh-frozen, the result is "live rosin," the solventless counterpart toΒ live resin, which generally sits at the premium end of a menu.

Potency: roughly 60s to 80s percent THC, higher for live rosin
Texture: sappy to budder-like, depending on the press and finish
Best for: consumers who want a solventless extract without sacrificing flavour

Hash and kief

Long before modern lab extractions, there was hash. Its origins trace backΒ centuries, starting with the simplest concentrate of all: kief.Β 

Kief is the dusty, trichome-rich powder that gathers in the bottom of your grinder. When pressed with a little heat, it becomes traditional hash. Modern techniques like bubble hash (or ice water hash) refine this same concept. By agitating frozen cannabis flower in ice water, the brittle trichomes snap off. This mixture is then filtered through a series of fine mesh screens to isolate the concentrate.Β 

Potency: lower than lab extracts, commonly 20s to 60s percent THC depending on grade
Texture: loose powder (kief) or pressed cake (hash)
Best for: consumers who want a solventless, traditional option, including a low-cost entry point

Choosing wisely

A few practical guidelines apply. Consumers focused on flavour and aroma areΒ best served by live resin, live rosin, or quality bubble hash. For vape cartridges orΒ maximum potency without taste, distillate is the intended choice. Diamonds offerΒ the crystalline, high-potency option, shatter is a stable entry point for newcomersΒ to dabbing, and rosin and hash cover the solventless preference.Β One point bears emphasis: a higher THC figure does not equate to a betterΒ experience. Terpene content, format, and method of consumption shape a sessionΒ far more than a few percentage points on a label.


The choice is yours

Once you cut through the jargon, you'll find that every concentrate represents aΒ trade-off. Live resin and rosin prioritize flavour, distillate aims for neutrality,Β diamonds focus on purity, and hash represents the traditional foundation of theΒ entire category.

No single type is definitively "best." Find the concentrate that suits your needs andΒ preferences. Experiment with different types and consumption methods toΒ discover what works best for you.

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